Terms of Sales
  • The detail of each item on the website includes a complete and accurate description of the products and / or services. The description is sufficiently detailed to allow a proper assessment of the item by the consumer and these images are a true representation of the products and / or services. Obvious mistakes or errors in the item details does not bind the A G Impex.

  • If an item is offered for a limited duration or subject to conditions, this will be explicitly stated in the item details.

  • In case the price is not indicated in the details, please contact us before selecting the same in your order.

  • On selection of desired items into the cart, the same can be cancelled / removed before proceeding for final checkout for payment. The Order will be created electronically and displayed before proceeding for checkout and option for cancelling the same is available at this time.

  • Before proceeding for final payment, the consumer will be allowed to select the method of desired shipping options available and also desired Payment Modes from the available options.

  • After selection of shipping method and payment mode, the order will be modified electronically with cost of delivery/shipment and the user will have option to cancel the order at this stage also.

  • Once accepting the details in the final order the user will be proceeding to make payment through their desired selected option.

  • In case the option of Payment to Bank is being selected, the user will be sent an order confirmation with the Bank details where payments have to be done. The payment has to be cleared within 3 days of receipt of order confirmation and after that the same will be cancelled automatically.

  • The final order will be confirmed only after receipt of the payment for the same.

  • In case of non-availability of any item(s) in the order, the refund will be issued for the same.

  • The Price of the items on the website(s) may be changed from time to time because of considerable changes in Import Duty Structure / Foreign Currency Exchange Rates / Base Metal Price Fluctuation / Any other Taxes or Levies introduced by the Government from time to time.

Return/Refund/Replacement Policy
  • Keeping in mind the very basic nature of the products we are dealing in, our customers do appreciate that each item ordered online is described exactly as per the specifications of the issuing authorities, wherever available and otherwise to the best of our knowledge. Due to the fluctuations in foreign exchange rates and base metal value very frequently, we respect the customers’ ability to support our “no return, no exchange” policy to help us deliver these wonderful coins issued worldwide by various authorities. We do supple Certificate of Authenticity, wherever the same had been provided to us by the issuing authorities.

  • However, if the coins delivered are not as per the specifications, as stated on the website, the same has to be intimated to us within 3 days of receipt of the coins. On confirmation the same will be replaced or full refund will be issued on receipt of such coins. All the expenses on sending back of the coins to us has to be borne by the customer/buyer only. Please note that no refund/replacement will be done without receiving back the disputed coins.

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